At Pothak.lk, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or purchase books from us. By accessing our website and providing your personal data, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: When you make a purchase or sign up for an account on our website, we collect information such as your name, email address, shipping address, and phone number.
  2. Payment Information: To process your orders, we may collect payment details such as credit card information. Please note that we do not store your payment information on our servers; it is securely handled by our trusted payment processors.
  3. Website Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and the pages you visit.

Use of Information

  1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  2. Account Management: If you create an account on our website, we use your information to manage your account and provide personalized services.
  3. Marketing: With your consent, we may send you promotional emails about new book releases, special offers, or other updates related to our services. You can opt-out of these communications at any time.
  4. Website Improvement: We use website usage data to analyze user behavior and enhance the performance, functionality, and content of our website.

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products to you. These third-party service providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, safety, or property, or that of others.

Cookies

Our website may use cookies, which are small text files stored on your device to enhance your browsing experience. You can modify your browser settings to refuse cookies or notify you when they are being used.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at sales@test.pothak.lk